Dear Lisa,
It was great to see you and your team last week/this most recent weekend when I was, again, at Saratoga for a Tharp Family Reunion.
I just wanted to write to say “thank you” to you and your colleagues for being so welcoming and accommodating to me and my other family members. I was so grateful for how Jill (extra cookies on the front desk—yum!), Ha (wonderful table service), Sammy (oh, what a nice man!), you, and others were so friendly and helpful to us!
We also appreciated how your colleague (I’m sorry, I don’t recall her name) stepped in to take many pictures of our clan on the final evening.
I know it’s not easy putting up with 41 people, a third of whom are kids, but you all did a great job!
I look forward to seeing all of you again in 2018, if not sooner!
Stayed August, 2016
— Ellen K.